Inappropriate behavior and Social MediaOctober 12th, 2011 by Gerben van Erkelens
You’ll probably have experienced during work at Company X, inappropriate behaviour within your work environment. People shouting or scolding each other. Employees that deliberately thwart other colleagues or people consciously not executing some work. These forms of behaviour, just like the harassment of co-workers, is not done! And that should be common sense really.
How to use social media to counter this?
Now that’s a good question. In my opinion I think it’s impossible to counter this. This behavior also shows within social networks. Maybe more than in real-life because of the anonymity people can have on the Internet.
Of course it’s possible to filter streams, accounts and other platforms on specific keywords. But someone can easily create another anonymous account. It’s also quite easy to bother someone outside your company’s walls. In short, when blocking something one way, someone will find a way to circumvent this.
I think there’s only one possibility, confront the person in question! Confront the person who’s displaying unwanted behavior. Both online and offline. Show him that you don’t appreciate what he’s doing and that you’ll monitor him over the next few days.
Play his game and refute with facts as much as possible. Be the person that stays calm and show you’re in control. Also show him that your open to constructive criticism, but educate him to express his feelings in a more professional way. Don’t fight fire with fire, only water will extinguish fire.