A social psychologist, Garner, researched the behavior of post-it notes attached to a advert. So how do you get more response by using a post-it? I’ll explain…
Of course you want to measure the responses of you marketing campaign. You don’t only want to get results from your loyal customers. No, also from your customers that aren’t that dedicated to your company. Especially this last group will respond far lesser then your loyal customers.
Social Psychologist Garner did some tests on how to get the largest percentage of your customers to respond to an marketing advert. He conducted three different mailings. One of them had a personal message written on a letter that was added to the mailing. The other one didn’t have a personal message at all and one of them had a post-it on it with a personal message.
This last one had a great impact. More then 75% of the customers responded it to that mailing. The mailing which had a personal message in the letter scored 48% and the mailing without a personal message at all got only 36% response.
Garner wasn’t convinced and did a second test. Again he did three mailings. One with a post-it and a hand written message on it, one with a blank post-it and one with no post-it at all. Again the hand written, personalized post-it mailing got the most response! 69% responded to that mailing. Only 43% responded on the mailing with the blank post-it. The mailing with no post-it at all just got 34% response.
And there were more positive effects. People responded faster then normal and did a lot of more work to even get to respond. This will work not only for mailings, but also for brochures, flyer’s and questionnaires. Try it yourself and find out the result yourself!